Learn more about the work we do, insights from our team, company news and events. Our blog, webinars and whitepapers are designed to help our clients gain insights to enhance their business and achieve the next level of success.
When Michael Smith walked into a struggling national restaurant chain's boardroom in the early 90s, he found a familiar scene: executives focused on spreadsheets while their culture was crumbling. The numbers looked good on paper, but employee turnover was skyrocketing and customer satisfaction was plummeting. The solution wasn't another PowerPoint deck or restructuring plan. It […]
In my four decades of executive leadership, I've learned that unlocking employee potential isn't just about metrics - it's about creating an environment where excellence becomes the natural outcome. Let's dive into what actually works. The Performance Ecosystem Think of performance management as an ecosystem rather than a process. It's about creating the right conditions […]
In today’s competitive business landscape, retaining talent is as crucial as attracting it. Employee retention strategies focus on understanding the needs of employees and creating a supportive environment that encourages them to stay and grow with the company. A holistic approach includes factors that influence retention, policies and programs, and innovative practices for fostering long-term […]
Starting a business partnership often feels like the start of a rewarding journey. However, even the most compatible partners can encounter obstacles. If not managed properly, these disputes can threaten the partnership—and the business itself. Here’s a closer look at common partnership challenges and some strategies to resolve them effectively. How to Handle a Partner […]
"One-three-one" might sound like the latest cryptic code from a James Bond movie, but for your business, it can be just as exciting—and far more practical. This simple approach is transforming the way teams tackle problems, empowering growth, and streamlining leadership efforts. Consider this scenario: an employee or colleague comes to you, frustrated and venting […]
The success of any business depends heavily on how well it is structured. Organizational design plays a critical role in aligning a company’s structure with its goals, ensuring operational efficiency and fostering growth. At Point NorthEast, we help businesses of all sizes design or redesign their organizations to improve clarity, communication, and productivity. What Is […]
Think back to the person you respect most. Often, the answer is someone that has seen something in you that you didn’t see in yourself. Perhaps it’s a coach, a teacher, a mentor. That person pushed you, questioned you, engaged and encouraged you. As businesses struggle to compete, innovate, and energize a loyal workforce, the […]
Business growth and development are fundamental aspects of building a successful enterprise – Up and to the Right™. Understanding the stages and types of growth can help you navigate the complexities of running a business and set you on a path to long-term success, what we like to call the Summit. At Point NorthEast, we […]
In today's fast-paced business landscape, staying ahead often means embracing cutting-edge technologies. While the term "artificial intelligence" (AI) may sound daunting, its applications are revolutionizing businesses operations, making processes more efficient and accessible to all, regardless of tech-savviness. It’s uses are not complicated – and sometimes, users don’t even know! Imagine this: You're a small […]
Marketing for other businesses can be a challenge. Knowing how to keep innovating in your business is an even bigger one. Join restaurant owner, motivational speaker, and innovation expert Sara Frasca each week as she guides fellow business owners in taking the next step to level up their business. If you've ever pondered hiring a […]
